Privacy Policy for VillasInBali.com

1. Information We Collect

We can obtain personal details from you by a number of methods, for instance, you might be asked to provide this information when:

• Ask for more or less detailed information about villas
• Book an appointment to live in a villa.
• Register for us.
• Send an email to our newsletter.
• Participate in surveys or promotions.
• Contact us for support.

The examples of the information that we gather about you are:

• Personal Identification Information: Name, email address, phone number, physical address, passport details (if required for booking or visa purposes).
• Booking Information: Dates of stay, number of guests, special requests, payment details (processed securely via third-party payment processors, we do not store full credit card numbers).
• Demographic Information: Nationality, age range (optional, for analytical purposes).
• Technical Data: IP address, browser type, operating system, referral sources, pages viewed, access times, and other usage data collected through cookies and similar technologies (see Section 4).
• Communication Data: Records of your correspondence with us via email, chat, or phone.

2. How We Use Your Information

We use the information we collect for various purposes - you got it right here:

• To Provide Services: We are glad to take care of your queries of villa rentals, help you with the bookings, send you the confirmation, and provide you with the related information about your stay there.
• To Communicate With You: If you send us any questions, we will answer them as well as send you booking confirmations, updates, and other service-related communications.
• To Improve Our Services: We not only collect the data for learning your browsing habits and learning about people's taste in general but also to personalize your experience and improve our website, services, and offerings.
• Marketing and Promotions: To send you newsletters, promotional offers, and information about villas or services that may be of interest to you (you can opt-out at any time).
• Security and Fraud Prevention: To protect our Site and services from fraudulent activities, unauthorized access, and other unlawful acts.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to respond to lawful requests from public authorities.
• Customer Support: To provide effective customer support and address any issues or concerns you may have.
• Villa Owners/Managers: To facilitate your booking and ensure a smooth stay, we will share necessary booking details (e.g., names, dates) with the owners or managers of the villa you have booked.
• Service Providers: We may share your data with third-party service providers who carry out services on our behalf, such as payment processing, website hosting, analytics, marketing, and customer support. These providers are obligated to protect your data and use it only for the purposes for which it was disclosed.
• Legal Requirements: We are allowed to inform your data if necessary to do so by law or in compliance with the valid requests by public authorities (e.g., a court order or government agency request).
• Business Transfers: Should someone acquire our business or we merge with another company, we would certainly sell, transfer or share some of our assets to that other party, your personal information included.
• With Your Consent: We only share your personal information with other third parties after you provide us with an explicit consent.
• Aggregated or Anonymized Data: We may provide third-party partners or the public with aggregated and anonymous data that does not identify you directly, for our marketing, analytical and research purposes.

4. Cookies and Similar Technologies

Our Site uses "cookies" and other similar tracking technologies to improve your user experience, to understand your usage of our website, and to tailor our services better.

• Cookies: They are small text files that can be placed on your device. Cookies are used to store and receive identification of your device. At villasinbali.com, we use session cookies (which are removed automatically when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
• Types of Cookies Used: Strictly Necessary Cookies: These are indispensable for the Site's operation. Analytical/Performance Cookies: These help us to understand how our Site is being used so that we can improve our website based on our visitors. Functionality Cookies: They make the site more user-friendly by giving the site the ability to remember the choices you make (languages, etc.) and provide better features. Targeting/Advertising Cookies: They are used to show you advertisements that are relevant to you and your preferences.
• Strictly Necessary Cookies: Essential for the operation of our Site.
• Analytical/Performance Cookies: These Cookies assist us in knowing how users interact with our Site by gathering information about page visits and traffic sources.
• Functionality Cookies: These Cookies enable our Site to recognize those languages that you have chosen from a list, provide the best features, and remember your preferences.
• Targeting/Advertising Cookies: These Cookies are used to display advertisements that are relevant to your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

5. Data Security

We enforce adequate technical and organizational measures to donotsell your personal information from unauthorizedaccess, use, alteration, and disclosure. These measures consist of:

• Secure Socket Layer (SSL) technology for data transmission.
• Regular security audits and updates.
• Access controls to restrict who can access your information.
• Data encryption where appropriate.

Although we endeavor to make use of commercially acceptable means to secure your personal information, there is no method of transmission over the Internet or method of electronic storage that is absolutely secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To establish the right data retention period, we are analyzing the quantity, nature, and sensitivity of the data, the potential risks of unauthorized use or disclosure of the data, the purposes for which we are using your data, and the legal basis for that are other conditions met if those purposes are to be pursued, and the applicable legal requirements.

7. Your Data Protection Rights

Where applicable, you may have the following rights with regards to your personal data, depending on your location and the laws in force:

• Right to Access: You can demand a copy of your personal data to be granted to you.
• Right to Rectification: You have the right to request that we correct any information you believe is wrong or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data whenever certain prerequisites are in place.
• Right to Restrict Processing: You can ask us to limit the personal data processing in certain situations.
• Right to Object to Processing: You can object to our processing of your personal data in certain cases.
• Right to Data Portability: You can ask us to transfer the information we have collected to another organization, or to you personally, in certain situations.
• Right to Withdraw Consent: If we have your consent as a legal basis, you have the right to withdraw it at any time.

You may exercise any of these rights by contacting us using the contact details provided under Section 9. We will respond to your request in accordance with applicable laws.

8. Third Party Websites

The Site may have links to third-party websites that are not operated by us. We cannot manage and do not take any responsibility for the content, privacy policies, or practices of any third-party sites or services. If you are considering providing any of your personal information, you are advised to review the privacy policies of these third-party websites.

9. Children's Privacy

Our services are not addressed to people who are under the age of 18. We do not intentionally collect personal information of children under 18. Where such a situation may occur, we will immediately take appropriate action upon your contacting us and make sure your child's data is no longer kept on our records.

10. Changes to This Privacy Policy

We may change our Privacy Policy from time to time. Whenever we update our Privacy Policy, we will inform you of the changes by publishing the new Privacy Policy on this page and changing the "Last Updated" date at the top of this Privacy Policy. You should check this Privacy Policy page periodically to see the recent changes. If you continue to use the Site after we introduce any changes to this Privacy Policy it will mean that you accept the changes and agree to be bound by the altered Privacy Policy.

11. Contact Us

If you have any questions or doubts or concerns about this Privacy Policy or our data practices, please contact us:

VillasInBali.com

info@VillasInBali.com